Payment Policy

Last updated: November 7, 2026

Rentrevalue accepts three payment methods: Visa, MasterCard and PayPal. Those are the only methods enabled at checkout. We do not accept bank transfer, cash on delivery, cheques or buy-now-pay-later providers.

All prices on  are in euro. Shipping to mainland France is free, and no surcharge is added for choosing a particular card or PayPal. The amount on the order confirmation is the amount charged — there is no separate handling fee introduced at the payment step.

Card payments go through the payment provider's hosted page over an encrypted HTTPS connection. Rentrevalue receives the transaction result and the last four digits of the card for reconciliation and refund purposes; full card details are not stored on our systems. PayPal payments complete on PayPal's own interface, and Rentrevalue receives the transaction confirmation together with the email address linked to the PayPal account.

If a payment is declined, checkout shows the decline message from the provider and no order is created. If an amount is authorised but the order cannot be fulfilled — because the item turns out to be unavailable, for example — we release the authorisation or refund the captured amount in full through the same method. Refunds follow the timing set out in the Return & Refund Policy: 1–2 business days for Rentrevalue to process once the returned item reaches us, then 7–10 business days for the funds to appear through the original payment method.

We do not store payment credentials and we never ask customers to send card details by email or telephone. If a message claiming to come from Rentrevalue asks you for full card numbers, do not reply to it and forward it to info@rentrevalue.my.